Picture: Manhattan

Support

The personal and lasting support of our partners is important to us. Therefore, TMCon offers you 1st and 2nd level support for questions concerning the tools and provides a Managed Service to optimally support your IT team.

No two inquiries or requests are alike. That is why we have split our support area into two levels. Our 1st Level support is the first contact point for all questions surrounding travel management. The TMCon staff will receive your issue and process them in a timely manner. Working as a team and consulting a knowledge database, we will promptly find an answer to most questions.

1st Level Support is supported by 2nd Level Support for more complex matters.

Managed Service

We offer you the possibility of having selected IT areas serviced by us. These are precisely defined services – for example hosting services or network security. This gives you the certainty that your IT is always up to date and thus you avoid expensive system failures. Another benefit: The monthly costs remain clear and, in contrast to pure outsourcing, no infrastructure or personnel resources are outsourced.

Picture: Manhattan

Support

The personal and lasting support of our partners is important to us. Therefore, TMCon offers you 1st and 2nd level support for questions concerning the tools and provides a Managed Service to optimally support your IT team.

No two inquiries or requests are alike. That is why we have split our support area into two levels. Our 1st Level support is the first contact point for all questions surrounding travel management. The TMCon staff will receive your issue and process them in a timely manner. Working as a team and consulting a knowledge database, we will promptly find an answer to most questions.

1st Level Support is supported by 2nd Level Support for more complex matters.

Managed Service

We offer you the possibility of having selected IT areas serviced by us. These are precisely defined services – for example hosting services or network security. This gives you the certainty that your IT is always up to date and thus you avoid expensive system failures. Another benefit: The monthly costs remain clear and, in contrast to pure outsourcing, no infrastructure or personnel resources are outsourced.

Our portfolio

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